Reference Service

In order to answer readers’ questions raised while using the library, we provide face-to-face reference, telephone reference, online form reference, and online real-time reference.Readers can enter FAQs to browse or query before asking Mr. library .

Consultation methods Description

On-site consultation

Reference Desk Service Hours:
Mon. to Fri.: 8:00- 11:30; 13:00 - 16:30; (Except weekends and holidays)
Main Library on Baoshan Campus;Wenhui Library on Yanchang Campus;Lianhe Library on Jiading Campus

Online Real-time Reference

Through the online virtual reference system, readers can communicate with reference librarians via click "reference" in the bottom of homepage--the exchange and interaction plate.

Real-time Reference Service Hours:
Mon. to Fri.: 8:00- 11:00; 13:00 - 16:30; (Except weekends and holidays)
 Main Library on Baoshan Campus;Wenhui Library on Yanchang Campus;Lianhe Library on Jiading Campus

Telephone Reference

Readers can call 66135190(Reference Desk,8:00- 11:30; 13:00 - 16:30;),

or call 66132072(Information Advisory Center,Mon. to Fri.:8:00- 11:30; 13:00 - 16:30;) for reference.

Online Form Reference

If the librarian is not online, readers can fill in the online questions form and submit it online for reference, we will reply as soon as possible. Besides, readers can also browse and search answers in FAQ before asking questions. We will answer you as soon as possible.